Engineering desk

Contact Uponor System Design Support

Send pipe-size lists, radiant load questions, and compliance requests for PEX-a plumbing, ProPEX fittings, manifolds, and district energy pipes. Response window is typically one to two business days for complete packages.

Address

Uponor North America
5925 148th Street West
Apple Valley, MN 55124
United States

Business hours

Monday–Friday: 7:30am–5:30pm CT
Saturday–Sunday: Closed
Holiday schedules posted seasonally

Map illustration of Apple Valley Minnesota campus area

What to include

  • System type: potable PEX, radiant, or district energy
  • Pipe sizes and approximate circuit or riser counts
  • Radiant floor area and design supply temperature
  • Manifold count and zone valve requirements
  • NSF / IAPMO / ICC listing needs if applicable

Social channels are not used for project quoting. Use the form or email for SKU-level requests. When you are replacing a manifold bank on an existing radiant slab, include photos of port stamps so we can confirm actuator interchange before ordering valves.

For multifamily packages, note whether units need individual shutoffs at the manifold or mid-branch. For healthcare radiant floors, call out infection-control preferences for low supply temperatures and any restrictions on floor covering compressive strength. District energy programs should state burial depth and jacket thickness targets so pre-insulated laterals match campus standards.

We respond with SKU shortlists, NSF/ANSI 61 and IAPMO notes where relevant, and distributor routing for North American ship-to addresses. If you only need a ProPEX tool kit ID or expansion ring size chart, say so in the first sentence—those tickets move faster than full hydronic schedules.

Large remodel packages can attach a spreadsheet with pipe sizes and quantities. Smaller single-family radiant jobs can list three fields only: floor area, design temperature, and flooring type. Either way, clear inputs cut revision loops when slab pours or underfloor panels are already scheduled. Prefabricated bathroom pods versus field-set manifolds should be stated up front so CAD packages match the construction method.

Request system design support