This policy explains how Uponor collects and processes information when you use uponorbuildingus.com and submit project inquiries.
Through inquiry forms we may collect your name, work email, phone number, company name, country or market, inquiry type, and free-text project details such as pipe sizes, radiant floor area, and listing requirements. Server logs may record IP address, browser type, and pages visited for security and performance diagnostics.
We use submitted data to respond to system design requests, route quotations to distributors, improve documentation packages, and maintain the security of the website. We do not sell personal information. Aggregated, non-identifying usage statistics may inform which technical resources are expanded.
Where applicable privacy laws require a legal basis, we rely on legitimate interests in responding to B2B inquiries, performance of pre-contractual steps at your request, and consent where you check the privacy acknowledgment on the form.
We may share inquiry details with affiliated Uponor entities, authorized distributors, cloud hosting providers, and professional advisors who assist in fulfilling your request under confidentiality obligations. We may also disclose information when required by law or to protect rights, safety, and property.
Inquiry records are retained for as long as needed to complete the request and for a reasonable business archive period aligned with warranty and project documentation practices, unless a longer period is required by law.
We apply administrative and technical safeguards appropriate to B2B inquiry data. No method of transmission over the internet is completely secure; please avoid sending highly sensitive personal data unrelated to the project in free-text fields.
Because Uponor operates globally, information may be processed in the United States and other countries with different data protection rules. Where required, we use appropriate transfer mechanisms.
Depending on your location, you may have rights to access, correct, delete, or restrict processing of personal data, or to object to certain processing. Contact us using the details below to exercise available rights. You may also lodge a complaint with a supervisory authority where applicable.
The site may use essential cookies required for basic operation and optional analytics cookies if enabled. You can control cookies through your browser settings; disabling some cookies may affect site features.
Privacy questions may be sent to [email protected] or via the contact page. Postal inquiries may be directed to Uponor North America, 5925 148th Street West, Apple Valley, MN 55124, United States.